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SRG Asia Pacific Sdn Bhd

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500+ Employees · Call Center / BPO ·

120 Followers

32 Job Vacancies

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Jobs 32

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SRG Asia Pacific Sdn Bhd Job Vacancies and Careers

Active Jobs Expired Jobs

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< MYR1,500

MYR1,500 - MYR2,000

MYR2,000 - MYR3,000

MYR3,000 - MYR5,000

> MYR5,000

customer service representative (10)

customer support specialist (5)

customer service executive (3)

customer support representative (3)

help desk technician (3)

chat support agent (2)

chat support team lead (2)

collection officer (2)

collections administrator (2)

collections clerk (2)

collections officer (2)

desktop support technician (2)

help desk analyst (2)

inbound chat support team lead (2)

inbound live chat lead (2)

inbound live chat team lead (2)

inbound live chat team leader (2)

it help desk technician (2)

live chat lead (2)

live chat specialist (2)

live chat support lead (2)

live chat team lead (2)

live chat team leader (2)

recovery officer (2)

server support technician (2)

technical support technician (2)

call center agent (1)

call center representative (1)

call center team lead - telemarketing (1)

call center telemarketing team lead (1)

Full Time (32)

Part Time (0)

Internship (0)

Work from Home (0)

Hybrid (0)

Primary School (0)

Secondary School (0)

Certificates / Vocational / Diploma (0)

Degree (0)

Master / PHD (0)

kuala lumpur (31)

bangsar south (1)

Date Relevance Salary

Team Leader (Live Chat) Team Leader (Live Chat)

SRG Asia Pacific Sdn. Bhd.

Full Time

KL City

Monitor live chat conversations and provide real-time support and guidance to agents.
Conduct coaching sessions, performance reviews, and regular team briefings.
Track and analyze key performance indicators (KPIs), including response time, resolution rate, customer satisfaction, and quality scores. ...

Posted

a month ago

TEAM LEADER - LIVE CHAT - INBOUND TEAM LEADER - LIVE CHAT - INBOUND

SRG Asia Pacific Sdn. Bhd.

Full Time

KL City

Comfortable working with KPIs, dashboards and performance metrics
Strong coaching and people-management skills
Customer-centric, proactive and solution-oriented ...

Posted

a month ago

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SRG Asia Pacific Sdn Bhd
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