Roll-out Global template solutions for the area of Finance/ Tax, including solution documentation & implementation, test management, business process operations including integrated training management. Evaluate Local GAP and design localization extensions for the Global Template as part of the deployment activities for the Aspire roll out
Safeguard the global template and harmonized processes while collaborating with different project streams and other BPM networks to develop new processes for future releases.You translate local Tax business requirements into IT solutions and manage changes to such specifications. Actively drive and support the project deployment relevant deliverables throughout the full rollout lifecycle.
Ensuring that all parallel deployments as well as the S/4Hana work package are on trackEnsuring, monitoring and optimization of business processes with regards to efficiency and effectiveness. The position may involve a fair amount of travel (up to max. 25%). You liaise with the other stakeholder within the E2E processes. You lead process alignments/solution design with business stakeholders under template governance
...
Handles troubleshooting for customers and carries out root cause analysis, and liaises with GCS to manage technical issues when required
Responsible for ensuring (together with the Regulatory and Product team) that customer is informed of safety/ quality issues and technical updates via Customer Notification timely
Collaborate closely with stakeholders, gaining a deep understanding of their needs and identifying shared purpose in order to create fruitful partnerships
...
Actively participate in the development and implementation of continuous improvement initiatives. Provide guidance and advisory to first level support teams
Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SWIs, SOP, GWIs). Update SWIs and local SOP documentation. Participating in project activities as required
Display high integrity on the job and comply with the Roche guidelines, including data privacy rules and regulations. Ensure consistent and reliable service delivery for customers serviced. Implement processes and initiatives to ensure continuous improvement as well as service enhancement
...
Orchestrate Cross-Functional Support: Lead and collaborate with internal partners across Medical Affairs, Access, and Customer Experience teams to deliver cohesive, end-to-end solutions
Activate Educational Initiatives: Design and execute customer engagement events, scientific programs, and digital activation activities to drive adoption of healthcare innovations
Champion Sustainable Operations: Manage allocated operational budgets responsibly while embedding agile methodologies and digital tools into daily customer engagement
...
System Documentation: Document results in lab systems (i.e. LIMS and Nextlab). Manage and review data within LIMS and NextLab; prepare EM trend graphs for data analysis
Lab Support: Operate laboratory autoclave and prepare autoclaved materials for lab use
Lab Stewardship: Maintain a high standard of lab housekeeping, equipment maintenance, and inventory management
...