APAC Credit Card Administrator (Japanese Speaker) APAC Credit Card Administrator (Japanese Speaker)

Roche

Full Time

Petaling Jaya

Provide support to employees for credit card-related inquiries, ensuring timely resolution of issues
Assist cardholder disputes, fraud cases, and lost or stolen card incidents in collaboration with Citibank and internal teams
Analyze and process credit card incidents, proposing corrective actions and monitoring resolutions to prevent recurrence ...

Posted

a day ago

APAC RCSC Engineering Specialist (Thai Speaker) APAC RCSC Engineering Specialist (Thai Speaker)

Roche

Full Time

Petaling Jaya

Simulate Customer Scenarios: Utilize our specialized onsite support laboratory to recreate customer scenarios, test assay performance, and validate technical solutions
Facilitate Knowledge Sharing: Utilize AI-driven knowledge management tools to create self-fix materials, support software/hardware updates, and deliver technical discussions for customers and internal teams
Collaborate in Agile Networks: Participate in local and regional service projects within the hub, collaborating cross-functionally to improve service delivery and strengthen long-term customer trust ...

Posted

2 days ago

APAC RCSC Engineering Specialist (Korean Speaker) APAC RCSC Engineering Specialist (Korean Speaker)

Roche

Full Time

Petaling Jaya

Simulate Customer Environments: Utilize our specialized onsite support laboratory to recreate customer scenarios, test instrument performance, and validate technical solutions
Facilitate Knowledge Sharing: Utilize AI-driven knowledge management tools to create self-fix materials, support software/hardware updates, and deliver technical discussions for customers and internal teams
Collaborate in Agile Networks: Participate in local and regional service projects within the hub, collaborating cross-functionally to improve service delivery and strengthen long-term customer trust ...

Posted

2 days ago

APAC RCSC Application Specialist (Thai Speaker) APAC RCSC Application Specialist (Thai Speaker)

Roche

Full Time

Petaling Jaya

Simulate Customer Scenarios: Utilize our specialized onsite support laboratory to recreate customer scenarios, test assay performance, and validate technical solutions
Facilitate Knowledge Sharing: Utilize AI-driven knowledge management tools to create self-fix materials, support software/hardware updates, and deliver technical discussions for customers and internal teams
Collaborate in Agile Networks: Participate in local and regional service projects within the hub, collaborating cross-functionally to improve service delivery and strengthen long-term customer trust ...

Posted

2 days ago

APAC RCSC Application Specialist (Korean Speaker) APAC RCSC Application Specialist (Korean Speaker)

Roche

Full Time

Petaling Jaya

Simulate Customer Scenarios: Utilize our specialized onsite support laboratory to recreate customer scenarios, test assay performance, and validate technical solutions
Facilitate Knowledge Sharing: Utilize AI-driven knowledge management tools to create self-fix materials, support software/hardware updates, and deliver technical discussions for customers and internal teams
Collaborate in Agile Networks: Participate in local and regional service projects within the hub, collaborating cross-functionally to improve service delivery and strengthen long-term customer trust ...

Posted

2 days ago

Customer Partner Customer Partner

Roche

Full Time

Petaling Jaya

Drive business development by identifying, developing, retaining, extending, and acquiring accounts, and collaborating across teams to attain objectives
Strategize for growth by developing and implementing annual territorial plans to achieve sales goals and future growth, and profiling accounts to position RDMY strongly to win tenders
Maintain data integrity in REXIS Salesforce by regularly updating accounts/contacts, and ensuring weekly entry and monitoring of activities and business opportunities ...

Posted

2 days ago

Systems Process Specialist Systems Process Specialist

Roche

Full Time

Singapore

Adhere to the requirements specified in IT related Roche's quality policies/quality standards or related SOP
Supporting the application/system lifecycle, acting as a subject matter expert on IT technical requests during GMP audits and planned/unplanned events, participating in the lifecycle planning/execution of ITOT systems, describing the full lifecycle of an integrated change process, supporting computer system validation qualification, and participating in the retirement/decommissioning of ITOT systems/applications if required
You should hold a BS or higher degree in Chemical Engineering, Electrical Engineering, Computer Science/Engineering, Information Technology or equivalent degree with at least 5 years of relevant work experience in the pharmaceutical industry ...

Posted

3 days ago

Customer Partner Customer Partner

Roche

Full Time

Petaling Jaya

Build credibility with customers and other stakeholders at different levels through demonstrating business acumen and professional expertise, confidence and effective communication
Develop and build strategic engagement and partnering with KOLs and relevant stakeholders in key accounts. Be a partner/consultant in shaping their plans, decisions and supporting their professional objectives to achieve RDMY business strategy and goals
Understand the customers’ working / communication styles and flex one’s style to adapt to that ...

Posted

3 days ago

Content Creation Subchapter Lead (Medical) Content Creation Subchapter Lead (Medical)

Roche

Full Time

Petaling

Capability Building: Foster the development of the content creation team members, promoting a culture of continuous learning, innovation, and content excellence.
Agile Collaboration: Drive the embedding of the new operating model, serving as a role model for agile collaboration within the content creation subchapter.
Cross-Functional Leadership: Collaborate effectively with different chapters, subchapters, and other relevant teams to drive impactful content creation solutions and align with business and Global Digital Hub strategies. ...

Posted

3 days ago

Intern - Contract Record Analyst (Mandarin Speaker) Intern - Contract Record Analyst (Mandarin Speaker)

Roche

Internship

Petaling

Ensure proper use of the Repository tool, manage contract record maintenance, and maintain compliance with audit requirements. Participate in the audit process as per SOP.
Support project-related activities such as contract migration, system deployment, and cleansing exercises. Additionally, liaise with and train business stakeholders.
Onboard suppliers to our vendor management tool. ...

Posted

3 days ago

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