Minimum 1–2 years of customer support experience, preferably in the fintech or crypto industry.Hands-on knowledge of cryptocurrencies, blockchain, or trading platforms is an added advantage.Excellent written communication skills with strong attention to detail.Ability to remain calm and efficient in high-pressure situations.Fast learner with a technical mindset and adaptability to new tools and platforms.Strong problem-solving skills and a customer-first approach.
Minimum of SPM/STPM, Diploma, or Degree in Accounting, Finance, or a related field. Experience: Fresh graduates are welcome; 1–2 years of relevant experience, especially in auditing, is preferred. Strong attention to detail, organizational skills, and the ability to prioritize tasks efficiently. Display a positive, can-do approach, with a passion for technology and a commitment to professional growth. Fluent in English and Mandarin (reading and writing). Multilingual candidates are highly valued.