Hilton

50-200 Employees

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569 Job Vacancies

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Hilton Job Vacancies and Careers

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Malacca City

  • Issue Resolution: Address guest complaints and proactively prevent service disruptions.
  • Documentation: Maintain accurate logs of guest interactions and update guest profiles for future personalization.
  • Previous experience in guest service, front office, or call center roles within hospitality. ...
Posted
24 days ago

Taman Wilayah Selayang

  • Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance reviews.
  • Maintain accurate records of training activities, attendance, and employee progress for internal documentation and HRDC portal where necessary.
  • Assist in updating training materials, manuals, notice boards and online resources as needed. ...
Posted
24 days ago

Malaysia

  • System & Product Knowledge: Be proficient in systems like OnQ PM, Delphi FDC, and The Lobby, while maintaining strong knowledge of hotel offerings and the local area.
  • Operational Accuracy: Accurately process reservations, maintain data integrity, and support occasional front office duties as needed.
  • Service & Commercial Focus: Maximize room revenue through proactive selling, respond to guest feedback, and contribute to continuous service improvement. ...
Posted
24 days ago

Taman Wilayah Selayang

  • Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
  • Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications
  • Previous experience in a guest service or front office role within the hospitality industry. ...
Posted
24 days ago

Taman Wilayah Selayang

  • Guest Relations: Address and resolve housekeeping-related guest requests and complaints professionally.
  • Training & Development: Train staff and support ongoing skill development.
  • Collaboration: Coordinate with other departments to ensure smooth operations and guest satisfaction. ...
Posted
25 days ago
  • Elevate quality and service standards: Support the delivery of exceptional food and beverage quality, service, and marketing strategies to enhance guest satisfaction, drive revenue, and maximize profitability
  • Inspire and develop the team: Supervise, coach, and mentor team members, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
  • Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being ...
Posted
25 days ago

Taman Wilayah Selayang

  • Ensure all invoices have proper supporting documents and authorization before processing payment.
  • Review all payments and forward to Director of Finance and General Manager for approval and signature.
  • Balance and reconcile suppliers’ monthly statements to the hotel’s accounts payable records. ...
Posted
25 days ago

Taman Wilayah Selayang

  • To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.
  • To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
  • To ensure that the department's operational budget is strictly adhered to and that all costs are strictly controlled in accordance with the approved budgets. ...
Posted
25 days ago