GSR Solution Malaysia Sdn. Bhd.
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500+ Employees · HR Mgmt / Consulting ·
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GSR Solution Malaysia Sdn. Bhd. Job Vacancies and Careers
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Participate in improving complaint handling processes, propose product or service workflow enhancements, and reduce complaint escalation rates from the source.
- Handle other team-related matters as assigned.
- Follow up on customer complaints, coordinate with cross-functional teams including Legal, Business, Commercial, and Technical departments, and ensure effective communication to drive reasonable solutions based on the complainant’s concerns. ...
Posted
a month ago