EQ Soft Sdn Bhd banner company
jobs in EQ Soft Sdn Bhd

EQ Soft Sdn Bhd

<50 Employees · Customer Service / Helpdesk

<10 Followers

4 Job Vacancies

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EQ Soft Sdn Bhd Job Vacancies and Careers

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End User Support Analyst End User Support Analyst

EQ Soft Sdn. Bhd

MYR1,800 - MYR2,000 Per Month

Full Time

Johor Bahru

  • URGENT HIRING!
  • Requirements:Fresh graduates are welcome to applyBasic knowledge of customer serviceWilling and able to work in shiftsMinimum qualification of SPM or DiplomaFluent in English (spoken and written)Basic IT knowledgeAble to work under pressurePossess a good track record
  • Key Responsibilities:Responding to customer inquiries via phone and email in a timely and professional manner.Providing end-user support for our online booking tool, including troubleshooting technical issues and guiding users through the booking process.Liaising with internal teams to ensure that customer issues are resolved promptly and effectively.Ensuring that all customer inquiries and issues are logged and tracked in our ticketing system.Providing training to customers as needed to ensure that they can effectively use our online booking tool.Contributing to the development and improvement of our online booking tool by providing feedback and suggestions based on customer feedback. ...
Posted
11 days ago
JAPANESE-SPEAKING END USER SUPPORT AGENT JAPANESE-SPEAKING END USER SUPPORT AGENT

EQ Soft Sdn Bhd

MYR3,500 - MYR3,500 Per Month

Full Time, Work from Home

WFH

Malaysia

  • Fully remote / virtual working arrangement.
  • Project-based employment with potential for further opportunities based on project requirements and performance.
  • Japanese-speaking candidates with good verbal and written communication skills. ...
Posted
18 days ago
End User Support Analyst End User Support Analyst

Eq Soft Sdn. Bhd

MYR1,800 - MYR2,000 Per Month

Full Time

Johor Bahru

  • URGENT HIRING!
  • Requirements:Fresh graduates are welcome to applyBasic knowledge of customer serviceWilling and able to work in shiftsMinimum qualification of SPM or DiplomaFluent in English (spoken and written)Basic IT knowledgeAble to work under pressurePossess a good track record
  • Key Responsibilities:Responding to customer inquiries via phone and email in a timely and professional manner.Providing end-user support for our online booking tool, including troubleshooting technical issues and guiding users through the booking process.Liaising with internal teams to ensure that customer issues are resolved promptly and effectively.Ensuring that all customer inquiries and issues are logged and tracked in our ticketing system.Providing training to customers as needed to ensure that they can effectively use our online booking tool.Contributing to the development and improvement of our online booking tool by providing feedback and suggestions based on customer feedback. ...
Posted
19 days ago
End User Support Analyst End User Support Analyst

EQ Soft Sdn. Bhd

MYR1,800 - MYR2,000 Per Month

Full Time

Johor Bahru

  • URGENT HIRING!
  • Requirements:Fresh graduates are welcome to applyBasic knowledge of customer serviceWilling and able to work in shiftsMinimum qualification of SPM or DiplomaFluent in English (spoken and written)Basic IT knowledgeAble to work under pressurePossess a good track record
  • Key Responsibilities:Responding to customer inquiries via phone and email in a timely and professional manner.Providing end-user support for our online booking tool, including troubleshooting technical issues and guiding users through the booking process.Liaising with internal teams to ensure that customer issues are resolved promptly and effectively.Ensuring that all customer inquiries and issues are logged and tracked in our ticketing system.Providing training to customers as needed to ensure that they can effectively use our online booking tool.Contributing to the development and improvement of our online booking tool by providing feedback and suggestions based on customer feedback. ...
Posted
19 days ago