Drive organizational design initiatives that improve operational efficiency and effectiveness across business functions
Steer the performance management agenda with business leaders, ensuring robust differentiation, capability development, and timely interventions that raise overall organizational performance
Partner with the rewards function to develop market-driven compensation recommendations that strengthen employee performance, engagement, and retention
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Send debtors' confirmations and confirm intercompany balances with the relevant countries for month-end closing purposes.
Respond to queries and clarifications to internal stakeholders on debtors' outstanding balances, collections, and related matters.
Work closely with and build relationships with customers on collections and reconciliation of balances to ensure accurate and timely recovery of payments.
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Assist in delivering new capabilities and improvements that create value for users and the business.
Gain exposure to how Artificial Intelligence (AI) is used to support software development, documentation, testing, knowledge discovery, and productivity.
Leverage AI tools responsibly to improve efficiency and enhance daily work activities.
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Coordinate with the Inventory Planning team to raise Purchase Orders accurately and on time
Manage monthly branch Stock Transfer Orders (STOs) and ensure timely and compliant execution
Work closely with Marketing, Trade Marketing, Supply Chain, and other departments to align operational activities and ensure business objectives are consistently met
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Deliver high-quality presentations to healthcare decision-makers in response to unsolicited questions, using relevant and approved materials
Translate complex scientific information and data into high-quality medical dialogue, drawing on a sophisticated understanding of the pharmaceutical and healthcare industry, including commercial and government payer strategies and evolving healthcare delivery models
Demonstrate and maintain in-depth knowledge of related therapeutic areas to credibly and effectively engage with clinical and scientific stakeholders
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Attend to customer requests, enquiries, and complaints promptly and effectively, maintain and update the customer database accurately, and monitor competitor activities on a regular basisEnsure timely and accurate forecasting, inventory planning, and reporting for assigned products
Administrative duties and coordination tasks as required
Minimum Degree in Bioscience, Bioengineering, or a related fieldMinimum 2 to 4 years of relevant work experience, preferably in POCT or allergy-related products; prior sales experience in GP, private hospital, or pharmaceutical settings is an advantage
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Handle customer enquiries, conduct field visits, and deliver compelling product presentations and demonstrations that clearly communicate product value
Conduct systematic market mapping and gather and disseminate market intelligence to inform sales strategies and business planning
Submit regular reports in the required format covering sales activities, pipelines, sales strategies, performance outcomes, and planning against nominated targets
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