Partner with card partnerships, portfolio management, product, business analytics, cognitive banking, creative, performance marketing, and external agency teams to ensure timely and effective campaign delivery.
Assist in tracking and managing advertising and promotion budgets to support campaign objectives.
Support the development of marketing assets across channels, including EDMs, in-app messages, social media posts, website pages, and other customer-facing materials.
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Conduct in-depth research on market trends, competitor activities, and technological advancements to identify new opportunities and inform strategic decisions.
Contribute to the development and execution of the regional COO office's strategic roadmap.
Lead demand tracking and management, and adoption of digital and AI technologies across the region to improve customer experience and employee productivity.
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Execute production, pre-production, DR, and UAT deployments in accordance with approved implementation plans, ensuring no unauthorized changes or deviations during execution.
Perform application releases, middleware deployments, database script execution, configuration updates, platform changes, and privileged-access related implementations.
Ensure all deployment activities are executed within approved change windows and conform to security, audit, and regulatory requirements.
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