Partner closely with product specialists, operations teams, and internal stakeholders to deliver timely and effective solutions to customers.
Ensure compliance with regulatory requirements and internal policies, including customer due diligence, AML/KYC reviews, risk assessments and account reviews
Maintain strong portfolio discipline by monitoring customer activities, identifying emerging risks, and ensuring timely escalation of issues.
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Develop and maintain operational risk polices and mitigation programmes
Develop and implement initiatives (such as training programme and communication/ awareness activities) to enhance risk culture and awareness in the units
Drive/lead changes in various risk tools to improve operational risk management
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Integrate applications, APIs, microservices, batch workloads, containers, CI/CD pipelines, and cloud-native platforms with IAM services using secure, automated, and repeatable development patterns, with emphasis on secure API design and implementation.
Develop robust automation, reusable tooling, APIs, scripts, and Infrastructure as Code to reduce manual effort, improve consistency, strengthen controls, and accelerate secure application onboarding.
Provide operational support for critical security platforms, including monitoring, incident response, troubleshooting, escalation management, root-cause analysis, and implementation of preventive actions.
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