Documentation: Author and maintain comprehensive project documentation, including the Program Initiation Document (PID) and client-facing project plans.
Primary Interface: Serve as the main point of contact between external clients and the company to manage NPI projects within professional standards and policy frameworks.
Cross-Functional Leadership: Lead, kick off, and facilitate meetings for high-complexity, cross-functional, and global core teams.
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Financial Control & Exposure Management: Actively monitor program financials by tracking NRE (Non-Recurring Engineering) costs, scrap/rework expenses, and inventory levels to minimize excess exposure and protect program profitability.
Executive Communication & De-escalation: Maintain strong executive presence while communicating tough news (delays, yield issues, capacity bottlenecks) to demanding customer stakeholders while maintaining trust and transparency.
Program Reviews & Operations Alignment: Host regular status tracking meetings with customer and internal teams. Provide performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews (CPRs).
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Structural Planning: Conduct quarterly reviews of lead time profiles and recommend optimal Safety Stock levels to balance high service levels with working capital efficiency.
Inventory Programs: Enhance Supplier Managed Inventory (SMI), Vendor Managed Inventory (VMI), and Just-in-Time (JIT) frameworks to boost inventory turns.
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Shortage & Lifecycle Coordination: Identify component shortages, collaborate with teams to expedite materials or secure substitutions, and assist with End-of-Life (EOL) analysis and action plans.
Tracking & Communication: Monitor shipments against committed customer dates and proactively escalate potential delays or issues to the Lead Planner.
Industry Expertise: Experience navigating the unique supply chain challenges of the semiconductor and capital equipment sectors.
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Management of controllable operating expenditure e.g. scrap, consumables.Identifies limits to production and guides teams to continuously improve processes.
Ensures all return to work interviews and first level disciplinary hearings are conducted in a timely, consistent and professional manner.
Knowledge of the production process and the tools and equipment used in the process.
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