CelcomDigi

Assess market environment and competitor movements, and identify risks and opportunities for the business. This includes on-ground visits.
Preparation of concept proposals and business cases (Back of the Envelope) and presenting the concepts at the relevant approval forums.
Justify and communicate concepts with strategic approach, opportunity sizing, customer benefits and financial returns. ...

Posted

a month ago

Identify opportunities to streamline business rules, policies, and operational processes to improve efficiency.
Drive harmonisation initiatives such as but not limited to billing systems, customer notifications, operational channels, and customer experience.
Analyse frontline, customer, and operational channel insights to identify gaps, pain points, and opportunities to enhance customer experience and operational effectiveness. ...

Posted

a month ago

Provide guidance to dealer admin teams on system operations for smoother submissions and to minimize rejections.
Assist Biz Dealers and Direct Sales in checking account/ line information when they are out of office.
Support the new dealer recruitment process, including documentation and onboarding guidance. ...

Posted

a month ago

Design and plan for expansion of network elements including monitoring under the mandate of Access Connectivity planning, including but not limited to microwave, satellite, metro and IPRAN, WDM, fibre optics network and leased lines; to support coverage, capacity, regulatory, and fiberization objectives.
Play a strong supporting contributor role in project teams, meetings and discussions, mini sourcing initiatives and other related initiatives i.e. OE savings, new technology POC, wherever applicable in the field of access transport planning in order to champion and co-own with the management to drive the division or department's agenda.
Be aware and actively participate in operational efficiency projects to strive for continuous CAPEX, OPEX and COGS reduction through transmission infra and design optimization. Collaboration with internal customers and external parties to explore and execute. ...