Able to speak, read, and write Mandarin, as the role requires regular communication and liaison with Mandarin-speaking clients, customers, vendors & stakeholders.
Testing concepts: Basic understanding of Software Development Life Cycle (SDLC) and testing types (manual, functional, regression, and UI testing).
Tools & tracking: Familiarity with bug-tracking and project management tools like Atlassian Jira or TestRail.
Scripting/Coding: Basic knowledge of programming or scripting languages (such as JavaScript, Python, or Java) and automated testing frameworks (like Selenium) is a strong advantage.
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Recruitment & Talent Acquisition: develop recruitment strategies, streamline hiring processes, and build talent pipelines for roles including store managers, supervisors, kitchen and front-of-house staff.
Training & Development: design and deliver onboarding, job-specific training (food preparation, customer service, cash handling) and leadership development; ensure halal compliance training and monitor training effectiveness.
Employee Relations: foster open communication and engagement, manage morale initiatives, and resolve employee concerns, conflicts and grievances in line with company policy and local laws.
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* Diploma/Degree in Business Administration, Accounting, Finance, or related fields • Basic knowledge of accounting principles and administrative processes
* Skills required: Microsoft Excel, Microsoft Word, Google Sheets, Accounting Software (e.g. AutoCount / SQL is a plus)
* Fresh graduates are encouraged to apply • Experience in e-commerce, admin, or accounting roles is an advantage
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1 to 3 years of experience in product management, sourcing, quality assurance, or a related field. Experience in e-commerce, consumer goods, or the phone case industry is a strong advantage.
Strong problem-solving skills with the ability to investigate issues thoroughly and implement practical solutions.
Excellent communication skills, with the ability to work with suppliers, internal teams, and customers professionally.
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Minimum SPM / Diploma / Degree in any field. Candidates will be considered based on their experience, attitude and potential.
Experience in Sales, Business Development, Account Management or Customer Relationship Management is an advantage.
Experience in ELV, CCTV, security systems, IT, networking, telecommunications, property management, facility management or building services will be an added advantage, but is not compulsory.
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