Currently pursuing a Diploma or Bachelors degree in Information Technology, Information & Communication Technology, Computer Science, Software Engineering, Computer Engineering, Network & Cyber Security, or a related field.
Able to commit to an internship period of 3-6 months.
Basic knowledge of Windows OS, Microsoft Office, networking concepts, and computer hardware.
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Educational Background: Degree in Information Technology or a related field. Previous experience in helpdesk or desktop support environments preferred.
Skills: Familiarity with operating systems including Windows, macOS, iOS, and Android. o Basic understanding of networking concepts and video conferencing technologies.
Competency with commonly used support tools and ticketing systems.
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Strong knowledge of Microsoft cloud technologies, including Azure and Office 365.
Deep experience working with enterprise storage platforms such as Nimble, Dell SC/EMC, NetApp, and hyper-converged infrastructures like Nutanix, VxRack, and Simplivity.
Extensive hands-on experience with virtualization platforms including Proxmox, VMware, and Hyper-V.
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