Qualifications:• A degree holder, preferably in Marketing, Business, Data Analytics, Statistics, Information Systems, Computer Science, or a related discipline.• Minimum Years of Experience: 3 – 5 yearsCompulsory Skills:• CRM, Loyalty, or Digital Marketing experience• Strong analytical and problem-solving skills• Advanced Microsoft Excel and PowerPoint skills• Experience in campaign performance reporting and dashboarding• Experience working with data and systems• Stakeholder and vendor management skills• UAT testing and issue tracking experience• Ability to analyse and translate data into actionable business insightsNice-to-Have Skills:• Loyalty programme experience (e.g. airline, telco, banking, or retail)• Power BI, other visualisation tools• Experience supporting technology delivery or Agile projects• Experience with CRM platforms such as Capillary, Salesforce, Adobe Campaign, or Braze