Basic knowledge of computer hardware
software
operating systems
and networking.
Basic understanding of LAN/WAN
Wi-Fi
switches
routers
and network devices is an advantage.
Good troubleshooting and problem-solving skills.
Responsible
proactive
and willing to learn.
Good communication and interpersonal skills.
Able to work independently and as part of a technical team.
Candidate must possess at least a Diploma / Bachelor Degree of Computer Science/Information Technology or equivalent.
Minimum of 5 years of relevant working experience in an IT environment including: providing end user support in a corporate environment
Proven experience of Incident Management across Desktop technologies (Windows clients and Microsoft Office applications) and/or Business Applications (such as ERP systems)
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