Lead & Pipeline Management: Take ownership of lead organization, initial filtering, and immediate follow-ups to keep incoming prospects warm and structured.
Executive Coordination: Manage the Sales Director’s calendar, coordinate high-priority client meetings, site visits, virtual product demos, and Proof of Concept (POC) schedules.
Sales Documentation: Assist in drafting, organizing, and formatting sales proposals, pricing sheets, quotations, and pending prospect follow-ups.
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Industrial Raw Material Contracts: Secure high-volume supply contracts for Roselle Paste and Dried Calyces with major Malaysian food manufacturers, confectionery brands, and herbal tea packers.
HORECA & Foodservice Expansion: Pitch Roselle Pati (Concentrate) to national restaurant chains, hotel groups, and central kitchens for menu integration and beverage applications.
Technical Procurement Collaboration: Partner with client R&D and quality assurance departments to ensure products meet technical specifications, moisture limits, and compliance standards.
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Pipeline Generation & Growth: Actively prospect, map, and build a robust, qualified sales pipeline across hotels, resorts, hostels, and serviced apartments.
End-to-End Sales Execution: Drive the complete B2B sales cycle: initial discovery, product demonstrations (virtual and onsite), scoping specialized hardware/software solutions, and closing deals.
Strategic Proposals: Prepare comprehensive commercial proposals, presentations, and financial models that demonstrate clear ROI for hospitality operators.
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Degree in Business Administration, Marketing or IT-related field;
Candidates with corporate & commercial sales experience, and familiar with office automation equipment, IT solution systems and solutions or networking products will have an advantage;
Outstanding sales mentality to engage, present and work closely with sales support operations;
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Experience: Minimum of 5 years of proven sales experience, specifically within a retail environment. IT retail experience is a significant advantage.
Education: Preferably possesses STPM, Diploma, or equivalent qualification in Business Administration, Marketing, or a related field.
Technical Skills: Preferably possesses basic proficiency in Microsoft Office Suite, including Word, Excel, and Outlook for reporting and communication.
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1 to 3 years of experience in software sales, SaaS, or technology business development, with familiarity in enterprise sales processes including RFPs, POCs, vendor onboarding, and pricing strategies.
Excellent communicator capable of interacting with managers, directors, and department heads — proficient in simplifying technical concepts into understandable business advantages.
Practical experience with CRM systems like Salesforce, HubSpot, or Zoho, demonstrating a structured approach to managing pipelines and generating reports.
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Team Leadership: Supervise, mentor, and motivate the sales crew to achieve individual and store-wide sales targets for our ZERO, ONE, and BEYOND series.
Daily Operations: Oversee daily floor operations, including exclusive product "drop" launches, inventory health, cash handling, and maintaining 2AM’s signature visual merchandising standards (including high-spec lighting and centerpiece installations).
Product & Tech Expertise: Master the narrative behind our 361 lattice technology, additive manufacturing, and architectural silhouettes so you can train the team to articulate these technical advantages to the general public.
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Minimum 3 years of experience in B2B sales, business development, account management or solution selling.
Candidates with approximately 3–5 years of relevant experience are preferred.
Experience in SaaS, software solutions, property technology, property development, property management, facility management, security systems or building technology will be an advantage.
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