Technical Investigation
Root Cause Analysis
Problem Solving
Engineering Principles
Report Writing
Data Interpretation
Client Communication
Attention to Detail
Forensic Analysis
Technical Documentation
Basic Data Analysis
Strong Written & Verbal Communication
Problem-solving
Project Leadership
Product Quality & Yield Analysis
Product Qualification
Test Program Update & Validation
Customer Return Containment
Teamwork
Flexibility and Adaptability
Basic Data Analysis
Strong Written & Verbal Communication
Problem-solving
Project Leadership
Product Quality & Yield Analysis
Product Qualification
Test Program Update & Validation
Customer Return Containment
Teamwork
Flexibility and Adaptability
Basic Data Analysis
Strong Written & Verbal Communication
Problem-solving
Project Leadership
Product Quality & Yield Analysis
Product Qualification
Test Program Update & Validation
Customer Return Containment
Teamwork
Flexibility and Adaptability
Basic Data Analysis
Strong Written & Verbal Communication
Problem-solving
Project Leadership
Product Quality & Yield Analysis
Product Qualification
Test Program Update & Validation
Customer Return Containment
Teamwork
Flexibility and Adaptability
Basic Data Analysis
Strong Written & Verbal Communication
Problem-solving
Project Leadership
Product Quality & Yield Analysis
Product Qualification
Test Program Update & Validation
Customer Return Containment
Teamwork
Flexibility and Adaptability
Basic Data Analysis
Strong Written & Verbal Communication
Problem-solving
Project Leadership
Product Quality & Yield Analysis
Product Qualification
Test Program Update & Validation
Customer Return Containment
Teamwork
Flexibility and Adaptability
A Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a closely related field is required; this technical background is necessary for the role.
3+ years of experience in technical/application support, with demonstrated hands-on issue resolution, not just ticket triage.
Ability to read and understand code (e.g., Java, Node.js, SQL) well enough to identify bugs, trace logic, and make small, safe fixes.
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