Candidates with experience in Customer Relationship Management (CRM), customer service, customer engagement, or membership management are preferred.
Candidates with customer service experience in direct selling, beauty salons, wellness centres, retail businesses, or listed companies will have an added advantage.
Candidates with only third-party outsourced customer service experience (Telemarketing / Tele-customer Service) will not be considered.
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customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Currently pursuing or recently completed a Diploma or Degree in Computer Science, Software Engineering, Information Technology, Data Science, Artificial Intelligence, or a related field.
Basic knowledge of web development, mobile app development, or software engineering principles.
Exposure to AI, machine learning, automation, or AI-assisted coding tools is an advantage.
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