At least 2 years of hands-on experience leading or coordinating a customer service or sales team, including coaching, workflow coordination, performance follow-up or escalations.
Strong frontline experience in customer service, customer engagement, account management, retention or online sales.
Strong English communication skills, with the ability to work effectively in a fully English-speaking environment and manage a team in English.
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Proficiency in Bahasa Malaysia and English is a must. Fluency in other languages is an added bonus.
Strong Communication Skills - greet customers in cheerful and welcoming manners, start a chat and engage with customers. Your skills in making small talks matter here, a lot!
Pleasant display of non-verbal gestures - your smile, your open body language, your engaging facial expression that your mama gave you.
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Support event setup and pack-down, ensuring displays, stock, and promotional materials are ready on time. Keep a checklist and log issues for quick fixes.
Assist on-site with crowd flow, product demos, and simple POS tasks to keep sales moving. Communicate updates to the store or event lead.
Manage event timetables and run sheets for small activations. Confirm timing with vendors and staff the day before each event.
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Handle accounts payable and receivable across all entities (Malaysia, US, Japan), including vendor payment scheduling, client invoicing, and collections follow-up.
Maintain complete, accurate, and audit-ready financial records, transaction data, and supporting documentation at all times.
Conduct regular bank reconciliations and maintain fixed asset registers across entities.
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Identify and approach potential customers in target sectors such as banking, retail, shopping malls, property development, corporate offices, education, hospitality and government-linked organisations.
Conduct outbound business development activities through telephone calls, email, LinkedIn, networking, referrals, exhibitions and face-to-face appointments.
Arrange and attend customer meetings, presentations, product demonstrations and site visits.
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Job Related Experience: Strong networking and project management background. Prior experience in Corporations, Government, Government-related consultancies, or Government related roles in the private sector (Public policy, Gov Relations, Public Affairs) would be appreciated.
Specific Knowledge / Skills: Proficiency in Bahasa Malaysia and English, networking, persuasion, presentation, communications, coordination, execution, and implementation
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Job Related Experience: Strong networking and project management background. Prior experience in Corporations, Government, Government-related consultancies, or Government related roles in the private sector (Public policy, Gov Relations, Public Affairs) would be appreciated.
Specific Knowledge / Skills: Proficiency in Bahasa Malaysia and English, networking, persuasion, presentation, communications, coordination, execution, and implementation
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Job Related Experience: Strong networking and project management background. Prior experience in Corporations, Government, Government-related consultancies, or Government related roles in the private sector (Public policy, Gov Relations, Public Affairs) would be appreciated.
Specific Knowledge / Skills: Proficiency in Bahasa Malaysia and English, networking, persuasion, presentation, communications, coordination, execution, and implementation
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