Strong capability in designing and delivering training programs
Excellent leadership
problem-solving
and interpersonal skills
Solid understanding of restaurant financials (P&L
food cost
labor cost)
Language: Proficiency in English and Bahasa Malaysia. (Ability to speak Mandarin is an added advantage to communicate with diverse staff
Mobility: Willingness to travel frequently between outlets within the assigned region
A Bachelor's degree with 10 years of relevant experience or 12–14 or more years of applied experience with demonstrated skills
Has in-depth commercial and technical expertise, often in a variety of environments.
Demonstrates the special leadership skills needed to handle innovation and change resulting from the implementation of new information and communications technology solutions.
...
Client Relationship Management: Build and maintain strong, long-lasting relationships with government clients, government agencies, and GLCs. Serve as the primary point of contact, understanding their unique needs, objectives, and challenges. Regularly engage with clients to identify opportunities, address concerns, and ensure high levels of satisfaction.
Strategic Account Planning: Collaborate with internal teams to develop strategic account plans aligned with government clients' goals. Identify opportunities for account growth, upselling, and cross-selling of our products and services. Continuously monitor government policies, market trends, and industry developments to drive account development.
Solution Delivery: Work closely with internal teams to develop and deliver customized solutions that meet government clients' requirements. Coordinate with project managers, technical experts, and other stakeholders to ensure smooth execution of projects. Monitor service quality and address any issues or challenges that may arise during project implementation.
...
Client Relationship Management: Build and maintain strong, long-lasting relationships with government clients, government agencies, and GLCs. Serve as the primary point of contact, understanding their unique needs, objectives, and challenges. Regularly engage with clients to identify opportunities, address concerns, and ensure high levels of satisfaction.
Strategic Account Planning: Collaborate with internal teams to develop strategic account plans aligned with government clients' goals. Identify opportunities for account growth, upselling, and cross-selling of our products and services. Continuously monitor government policies, market trends, and industry developments to drive account development.
Solution Delivery: Work closely with internal teams to develop and deliver customized solutions that meet government clients' requirements. Coordinate with project managers, technical experts, and other stakeholders to ensure smooth execution of projects. Monitor service quality and address any issues or challenges that may arise during project implementation.
...