Ensure seamless post-sale support including preparing O&M report for paid customers, maintaining customer satisfaction, and optimizing operational efficiency across all service activities.
Serve as the central liaison between customer success, field teams, technical support, and engineering.
Maintain a master schedule for all preventive maintenance (PM), inspections, and service visits. Coordinate with field teams to optimize routing and resource allocation.
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Build and expand relationships with clinics, hospitals, and pharmacies across KL and Selangor to create a reliable sales pipeline and meet monthly targets.
Negotiate pricing and contracts, manage key accounts, and close deals to grow our distribution reach.
Run product demonstrations and explain technical details to clinicians in clinical and surgery settings to support safe, effective use.
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Build and expand relationships with clinics, hospitals, and pharmacies across KL and Selangor to create a reliable sales pipeline and meet monthly targets.
Negotiate pricing and contracts, manage key accounts, and close deals to grow our distribution reach.
Run product demonstrations and explain technical details to clinicians in clinical and surgery settings to support safe, effective use.
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Own organic search performance (SEO) across group and brand websites, covering keyword research, on-page optimization, technical fixes, and backlink activity, and improving ranking for target commercial keywords.
Plan and run paid search and paid social campaigns (SEM) within agreed monthly budgets, monitoring cost per lead and reallocating spend toward the channels and keywords that convert.
Optimize content for AI and generative search engines (GEO) using structured pages, FAQs, and technical content, so that the group’s brands are cited accurately in AI-generated answers.
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Lead client-facing data science, analytics, and data engineering projects from scoping through deployment and handover.
Design solution architectures using our low-code data science studio, visual ETL, and lakehouse with CDC, balancing maintainability and scale.
Write maintainable Python to extend and integrate platforms, build APIs, custom transformations, model logic, and automation where visual tools are insufficient.
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