In-Store Sales & Operations (Primary - 80%): Meet/exceed monthly in-store sales targets through consultative selling; master point-of-sale (POS) systems and in-store promotions; provide tailored product recommendations; handle complaints and returns onsite; conduct live in-store demos; maintain knowledge of warranties, installation, and competitor comparisons; ensure displays are stocked, labeled, and compliant with safety standards; report inventory discrepancies.
Team Collaboration: Share customer feedback with management; train new hires on store protocols and sales techniques.
Roadshow & Event Execution: Represent the brand at 1-3 events/month (mall roadshows, trade fairs, community markets); set up portable displays, run promotions, and process on-site sales.
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Support event setup and pack-down, ensuring displays, stock, and promotional materials are ready on time. Keep a checklist and log issues for quick fixes.
Assist on-site with crowd flow, product demos, and simple POS tasks to keep sales moving. Communicate updates to the store or event lead.
Manage event timetables and run sheets for small activations. Confirm timing with vendors and staff the day before each event.
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At least 1 year of retail or customer-facing experience, ideally in fashion or lifestyle retail, but not necessarily required if you're a fast learner.
Experience with multi-outlet shifts, pop-ups or consignment sales is preferred.
Able to work flexible shifts across our offline touch-points, including weekends.
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* Diploma/Degree in Business Administration, Accounting, Finance, or related fields • Basic knowledge of accounting principles and administrative processes
* Skills required: Microsoft Excel, Microsoft Word, Google Sheets, Accounting Software (e.g. AutoCount / SQL is a plus)
* Fresh graduates are encouraged to apply • Experience in e-commerce, admin, or accounting roles is an advantage
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