This is an independent position with the expected role of a one-man department. The expectations include to make calculated decisions and advices to the Management.
Proficiency in hotel revenue management systems and tools, and strong command of Excel/Google Sheets.
Knowledge of data analysis software is a plus.
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Minimum 2 years experience in spa, wellness, hospitality, or luxury service management.• Strong understanding of spa operations, treatments, and wellness services.• Experience in costing, inventory control, and revenue management.• Excellent leadership and staff development skills.• Strong organizational and appointment scheduling abilities.• Proficient in Microsoft Office and reservation management systems.• Excellent communication and interpersonal skills.• Ability to work flexible hours, including weekends and public holidays when required.
5 to 8 years of experience in performance marketing, with at least 3 years in a senior or lead role with direct ownership of paid media strategy and execution in an e-commerce, DTC, consumer goods, FMCG, or retail business
Proven track record managing 7-figure paid media budgets with direct accountability for revenue and ROAS outcomes
Regional or multi-country campaign experience preferred — has managed campaigns across multiple SEA markets, not just a single country
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Interpersonal Skills: A genuine aptitude for engaging with individuals and a demonstrated ability to cultivate strong relationships, both internally and externally.
Reliability & Support: Consistent professional conduct and a commitment to providing superior support.
Communication Proficiency: Exceptional verbal and written communication skills.
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Serve as the primary brand custodian for 2-4 assigned brands, ensuring seamless alignment between the brand's philosophy, positioning, marketing initiatives, and operational execution.
Translate brand philosophy into actionable marketing initiatives that drive awareness, reputation, and revenue.
Uphold brand standards across all touchpoints, including digital, in-store, media, and partnerships, adapting strategies for different formats (e.g., luxury fine dining vs. high-energy nightlife).
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