Education: Primary/Secondary school education, SPM, or equivalent.
Experience: No prior experience required (fresh workers are welcome); previous experience in warehousing, cold room management, or general labor is an added advantage.
Physical Requirements: Physically fit and capable of heavy lifting, loading/unloading goods, and working inside cold room environments.
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Customer Service
Inventory Management
Point of Sale (POS)
Product Knowledge
Stock Control
Merchandising
Teamwork
Communication Skills
Attention to Detail
Time Management
Basic Math
Health and Safety
Candidates must have a minimum of three (3) years of retail sales experience, preferably within a similar industry (health, wellness, fitness, or consumer electronics).
Must possess at least an SPM, Diploma, or Degree in Business Studies, Marketing, Retail Management, or a related field.
Must have hands-on experience in retail operations, including sales management, product display, stock control and inventory management.
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Retail sales and customer service
Strong communication and interpersonal skills
Sales negotiation and closing techniques
Product demonstration and presentation skills
Ability to build rapport and trust with customers
Target-driven and sales-oriented mindset
Upselling and cross-selling abilities
Customer needs analysis and solution selling
Basic cash handling and POS system knowledge
Inventory management and stock replenishment
Complaint handling and problem-solving skills
Time management and multitasking
Teamwork and collaboration
Adaptability and willingness to learn new products
Basic computer literacy (Microsoft Office/POS systems)
Sales Strategy
Commercial Leadership
Business Performance Management
Channel Development
Sales Planning
Forecasting
Team Leadership
Talent Development
Financial Accountability
Market Intelligence
Business Development
logistics
warehouse management
leadership