Menjalankan Tugas Penyelenggaraan Terancang restoran seperti yang ditetapkan.

Memeriksa peralatan dan sistem pengendalian dan betulkan jika perlu

Memastikan operasi mekanikal, piawaian dan kawalan dikekalkan pada kualiti yang tinggi.

Melakukan penyelenggaraan pencegahan setiap masa/jadual yang telah ditetapkan.

Melakukan pembersihan peralatan dapur secara harian, mingguan dan bulanan.

Mematuhi garis panduan dan prosedur keselamatan syarikat.

Memastikan pembaikan dan melaksanakan penyelenggaraan pencegahan mengikut piawaian yang ditetapkan.

Berkebolehan menggunakan alatan tangan seperti pemutar skru, pemotong dan sebagainya dengan berkesan.

Dapat melaporkan kerosakan dan susulan kerja.

Lakukan penyelenggaraan sistem penyejukan (pembersihan kondenser, tukar penapis dan lain-lain)

Mengekalkan kos Maintenance & Repair ​​yang rendah di restoran dan memastikan semua peralatan berfungsi setiap masa.

Job Summary

This role contributes to company’s success by providing a legendary customer service experience, acting with a customer comes first attitude to create meaningful customer connections. Models and acts in accordance with company’s guiding principles.

Summary of Key Responsibilities

-1)Welcomes our customers in a friendly and professional manner and presents a positive first impression, synonymous with company’s brand image.

-2)Proactively engages customers through frequent and spontaneous sampling sessions to create attention for company’s products.

-3)Interacts with customers, ascertains their needs and serves customers by helping them select products and merchandize and assisting with inquiries or concerns.

-4)Supports company sales through engagement with customers, suggestive selling and sharing product knowledge.

-5)Assists store with other duties which includes, but not limited to stocking of merchandize, ensuring tidy arrangement of tables and chairs, general cleanliness of the store, etc.

-6)Offers recommendations to continuously improve customer experience.

-7)Supports the implementation of company’s programs or initiatives.

-7)Follows company’s operational policies and procedures and reports essential information to superior.

Duty managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services.

Security guards observe, detect irregularities and protect people, buildings and assets. They maintain security at all times by patrolling designated property areas, controlling access at entrances, watching alarm and video recording systems, asking suspicious individuals for identification and reporting infractions and law breaching activities.

Knows the operation in kitchen and barista

Bookkeepers record and assemble the day-to-day financial transactions of an organisation or company, consisting usually of sales, purchases, payments and receipts. They ensure all financial transactions are documented in the appropriate (day) book and general ledger, and that they are balanced out. Bookkeepers prepare the recorded books and ledgers with financial transactions for an accountant to then analyse balance sheets and income statements.

Responsibilities:

Manage overall operations of outlet by carry out procedures, have treatments knowledge and ensure all treatments comply with company standards.

Ensure client experience is proficient, handle and manage customer feedback effectively to ensure continuous excellent service

Maximize appointment rate and drive team to achieve sales target

Scheduling and managing team members to ensure high motivation, provision of high quality service and drive team to meet and exceed agreed revenue targets

Make sure outlet and facilities are properly cleaned and that all equipment is in working order. This might include ensuring that tools are adequately sterilized, linens are washed and well decorated rooms

Ensure sufficient stock supply within budget control and manage proper inventory of supplies

Requirements:

Min 5 year’s experience in beauty or spa operation

Fluent in English, Bahasa Malaysia and Mandarin, additional dialect will be advantage

Sales result driven and customer oriented

Computer literate with good administrative skill

Able to work on shift, long hours, weekends and public holidays

Pleasant with warm personality and well groomed

Willing to travel and possess own transport