Experience: Minimum of 5 years of proven sales experience, specifically within a retail environment. IT retail experience is a significant advantage.
Education: Preferably possesses STPM, Diploma, or equivalent qualification in Business Administration, Marketing, or a related field.
Technical Skills: Preferably possesses basic proficiency in Microsoft Office Suite, including Word, Excel, and Outlook for reporting and communication.
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Requirements:- Must be able to work according to Retail Shifts, Weekends, and Public Holidays- Good knowledge of spoken English, as the candidate is required to liaise with Mandarin-speaking customers and Bahasa Malaysia- Customer service experience will be valuable- Fresh graduates without experience are welcome to apply, as there will be training provided.
Sales & Consultation: Greet customers, introduce them to the comfort and design of 3D additive manufacturing, and provide expert recommendations on sizing, material care, and styling to close sales.
Target Achievement: Meet or exceed personal monthly sales targets set by management.
Stock & Inventory: Assist with receiving new stock imports from our China manufacturing partners, stock replenishment, inventory counting, and keeping our minimalist display walls immaculate.
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Bachelor's Degree in Human Resources, Business Administration, Law, or a related field.
Minimum 5 years of relevant experience in Industrial Relations and Employee Relations, preferably within the retail, FMCG, or multi-site operations environment.
Strong knowledge of Malaysian employment and industrial relations laws.
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Team Leadership: Supervise, mentor, and motivate the sales crew to achieve individual and store-wide sales targets for our ZERO, ONE, and BEYOND series.
Daily Operations: Oversee daily floor operations, including exclusive product "drop" launches, inventory health, cash handling, and maintaining 2AM’s signature visual merchandising standards (including high-spec lighting and centerpiece installations).
Product & Tech Expertise: Master the narrative behind our 361 lattice technology, additive manufacturing, and architectural silhouettes so you can train the team to articulate these technical advantages to the general public.
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Experience: Minimum 1 to 2 years of professional experience in a combined Retail Sales and Administrative or E-commerce Ops role.
Education: SPM, STPM, or Diploma in Business Administration, Marketing, or a related discipline.
Administrative Skills: Highly organized with solid proficiency in Google Workspace/MS Office (especially Excel/Sheets for inventory tracking) and experience handling retail POS software.
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