Manage end-to-end full set / sub-set accounting duties, ensuring accurate entries, balance sheet reconciliations, and timely month-end/year-end closing.
Oversee invoicing, accounts receivable, payment tracking, statements of accounts, and credit control/collections.
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You will go live about six hours per day on TikTok and at on-site shows, present products clearly, and demo features to convert viewers into repeat shoppers.
You will maintain consistent attendance and follow assigned rosters to support daily streams and special events.
You will use viewer and sales metrics to shape each stream and aim for measurable growth in reach and conversions.
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Supervise daily outlet operations and ensure smooth and efficient service, including opening and closing procedures, readiness of outlet (cleanliness, staffing, equipment, stock, cash float).
Lead, guide, and supervise Service Crew; assign duties and workstations; conduct pre-shift briefings; monitor attendance, punctuality, grooming and performance; provide on-the-job coaching and training.
Ensure excellent customer service; engage with customers; respond to enquiries and feedback; handle complaints and escalate unresolved matters to Management.
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Ensure seamless post-sale support including preparing O&M report for paid customers, maintaining customer satisfaction, and optimizing operational efficiency across all service activities.
Serve as the central liaison between customer success, field teams, technical support, and engineering.
Maintain a master schedule for all preventive maintenance (PM), inspections, and service visits. Coordinate with field teams to optimize routing and resource allocation.
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Host and appear on camera in short-form video for X (Twitter), TikTok, Instagram, and LinkedIn (market explainers, event reactions, street interviews, community segments).
Present fluently in both English and Mandarin, including switching between them within a single piece of content.
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Full-Set Accounting & Financial Reporting: Receive structured training to manage and maintain full sets of accounts (AP, AR, GL, Cash Flow, Bank Reconciliations) for assigned clients; assist in preparing monthly management reports, financial statements, and supporting schedules; monitor client cash flow performance and conduct basic variance analysis under guidance; support year-end closing, external audit and tax preparation workflows.
Cloud Accounting & Digitalisation: Learn to operate and master cloud accounting software (e.g., Xero, AutoCount Cloud, Bukku); guide clients transitioning from paper-based methods to cloud platforms.
Tax Compliance & E-Invoicing: Assist in calculation, preparation and submission of SST returns; stay updated on LHDN e-invoicing guidelines; implement, validate and issue e-invoices integrated with clients' cloud accounting systems.
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