Education: Bachelor's degree in Computer Science(Software Engineer/Business Analysis), Information Technology, or equivalent.
Requirements Gathering: Assist in collecting and documenting business, functional, and technical requirements through meetings, interviews, and research. Collaborate with stakeholders to gather and document software requirements, ensuring alignment with business goals.
Process Analysis: Analyze current business processes and workflows to identify areas for improvement and support process redesign initiatives.
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Education: Bachelor's degree in Computer Science(Software Engineer/Business Analysis), Information Technology, or equivalent.
Requirements Gathering: Assist in collecting and documenting business, functional, and technical requirements through meetings, interviews, and research. Collaborate with stakeholders to gather and document software requirements, ensuring alignment with business goals.
Process Analysis: Analyze current business processes and workflows to identify areas for improvement and support process redesign initiatives.
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At least 2–3 years of experience in sales, business development, client relationship management, or a related domain (ideally within interior, furnishings, construction, renovation, or B2B sectors)
Demonstrated success in generating leads, prospecting, and transforming leads into sales opportunities
Strong understanding of sales methodologies, pipeline oversight, and sales analytics
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Client Relationship Management: Build and maintain strong, long-lasting relationships with government clients, government agencies, and GLCs. Serve as the primary point of contact, understanding their unique needs, objectives, and challenges. Regularly engage with clients to identify opportunities, address concerns, and ensure high levels of satisfaction.
Strategic Account Planning: Collaborate with internal teams to develop strategic account plans aligned with government clients' goals. Identify opportunities for account growth, upselling, and cross-selling of our products and services. Continuously monitor government policies, market trends, and industry developments to drive account development.
Solution Delivery: Work closely with internal teams to develop and deliver customized solutions that meet government clients' requirements. Coordinate with project managers, technical experts, and other stakeholders to ensure smooth execution of projects. Monitor service quality and address any issues or challenges that may arise during project implementation.
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Client Relationship Management: Build and maintain strong, long-lasting relationships with government clients, government agencies, and GLCs. Serve as the primary point of contact, understanding their unique needs, objectives, and challenges. Regularly engage with clients to identify opportunities, address concerns, and ensure high levels of satisfaction.
Strategic Account Planning: Collaborate with internal teams to develop strategic account plans aligned with government clients' goals. Identify opportunities for account growth, upselling, and cross-selling of our products and services. Continuously monitor government policies, market trends, and industry developments to drive account development.
Solution Delivery: Work closely with internal teams to develop and deliver customized solutions that meet government clients' requirements. Coordinate with project managers, technical experts, and other stakeholders to ensure smooth execution of projects. Monitor service quality and address any issues or challenges that may arise during project implementation.
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Currently pursuing or recently completed a Diploma or Degree in Business Administration, Office Management, Human Resource, Marketing, Mass Communication, Public Relations, Event Management, Entrepreneurship, or a related field.
Able to communicate professionally in English and Bahasa Malaysia.
Comfortable using Microsoft Office, Canva, ChatGPT, AI tools, or willing to learn.
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