Documentation: Support the preparation and submission of HR documentation; help track submission deadlines, approvals, attendance documentation and other required paperwork; ensure documents and records are complete, accurate and properly organised.
Recruitment Coordination: Help coordinate interviews between candidates and hiring teams; manage scheduling, calendar invitations, confirmations and follow-ups; support other recruitment administration when needed.
HR & Operations Support: Support daily admin, coordination, and documentation for the OPT team; assist with client projects and HR operations as needed; research, contact, and compare venues/vendors for training and events; maintain internal venue and vendor database; take on ad-hoc tasks and projects as they arise.
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Recruitment & Talent Acquisition: develop recruitment strategies, streamline hiring processes, and build talent pipelines for roles including store managers, supervisors, kitchen and front-of-house staff.
Training & Development: design and deliver onboarding, job-specific training (food preparation, customer service, cash handling) and leadership development; ensure halal compliance training and monitor training effectiveness.
Employee Relations: foster open communication and engagement, manage morale initiatives, and resolve employee concerns, conflicts and grievances in line with company policy and local laws.
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Assist advisors in preparing client-facing materials for financial, retirement, and estate planning meetings.
Support client follow-ups, schedule appointments, and maintain clear records of conversations and action items.
Gather and analyse basic financial data to help build personalised plans across income protection, healthcare, savings, investments, and education planning.
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Responsible for managing and overseeing all Human Resources (HR) functions, including workforce planning, recruitment, placement and employee management.
Oversee company operations to ensure smooth daily activities and compliance with company procedures and policies.
Provide support to management in areas such as performance management, employee development and operational improvements.
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