Customer Support
Communication
Problem Solving
Time-Management
Negotiation
CRM (Customer Relationship Management)
Hubspot
Live Chat Support
WhatsApp Communication
Attention to Detail
Travel Coordination
Customer Support
Communication
Problem Solving
Time-Management
Negotiation
CRM (Customer Relationship Management)
Hubspot
Live Chat Support
WhatsApp Communication
Attention to Detail
Travel Coordination
Support customer experience operations by managing enquiries, feedback, and complaints across multiple channels, including phone, email, Goodays, Zendesk, and food delivery platforms.
Ensure timely issue resolution, accurate documentation, and positive customer interactions while contributing to service excellence and smooth day-to-day operations across the Malaysia and Singapore markets.
Support customer experience operations by managing enquiries, feedback, and complaints across multiple channels, including phone, email, Goodays, Zendesk, and food delivery platforms....