Minimum 1 year of experience in customer service, online sales, or product upselling — preferably from the aesthetic, beauty, healthcare, or e-commerce industry
Experience in WeChat Business, Online Sales, Direct Selling or MLM is an advantage
Proficient in Mandarin and English (spoken and written) —We are seeking candidates fluent in Mandarin to assist Mandarin-speaking clients
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Customer Service
Communication Skills
Online Sales
Healthcare Knowledge
Problem Solving
Customer Journey Mapping
Customer Care
CRM (Customer Relationship Management)
Possess at least a Diploma in Business Administration/Marketing or any other equivalent.
At least 3 years of experience in a similar role, preferably in the property development industry.
Proficiency in English and Bahasa Malaysia (both written and spoken); Mandarin proficiency is an added advantage (to liaise with Mandarin speaking stakeholders).
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Live Streaming
Communication
Sales and Persuasion Skills
Presentation
Audience Engangement
Product Knowledge
Content & Creativity
Technical Skills
Professional