Provide first and second line support for end user devices both onsite and remotely across Microsoft Windows and Mac OS using common remote support tools.
Diagnose and repair hardware faults on laptops, desktops, printers and NAS, including component replacement and preventive checks.
Troubleshoot network problems, configure routers and switches, and coordinate with ISPs to restore connectivity.
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Degree/Professional Certificate/Master Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
Minimum 1 year of relevant working experience.
Language: Bahasa Malaysia, English & Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
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Bachelor's Degree in Computer Science, Engineering, IT, or related technical field.
Minimum 2 years managing software development and/or system integration projects.
Software developer background — hands-on coding/scripting experience (Python, JavaScript, or similar) and the ability to read, understand, and challenge code and technical designs.
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Bachelor's Degree in Computer Science, Engineering, IT, or related technical field.
6+ years managing software development and/or system integration projects, with at least 2 years leading or mentoring other project managers.
Strong software development background — you have built or meaningfully contributed to software, can review technical designs, and can evaluate engineering estimates with credibility.
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Prospecting & outreach: You will find and build new leads through targeted prospecting, referrals, networking and cold outreach to SME owners and marketing decision-makers.
Client qualification: You will engage prospects, uncover their business challenges and position website, content, paid-ad and consultancy solutions that match their needs.
Proposals & closing: You will prepare tailored proposals, present solutions, negotiate terms and close deals to meet monthly sales and collection targets.
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To plan, manage and execute business development and sales activities to generate and qualify leads, identify new business opportunities and achieve revenue targets and new account acquisition growth, with a focus on the China region.
To develop new markets and identify potential customers, business opportunities and contracts within the assigned geographical regions, particularly in China.
To strategize, propose and execute regional business activities to achieve the Company’s sales and business growth objectives.
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Identify and approach potential customers in target sectors such as banking, retail, shopping malls, property development, corporate offices, education, hospitality and government-linked organisations.
Conduct outbound business development activities through telephone calls, email, LinkedIn, networking, referrals, exhibitions and face-to-face appointments.
Arrange and attend customer meetings, presentations, product demonstrations and site visits.
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Job Related Experience: Strong networking and project management background. Prior experience in Corporations, Government, Government-related consultancies, or Government related roles in the private sector (Public policy, Gov Relations, Public Affairs) would be appreciated.
Specific Knowledge / Skills: Proficiency in Bahasa Malaysia and English, networking, persuasion, presentation, communications, coordination, execution, and implementation
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Job Related Experience: Strong networking and project management background. Prior experience in Corporations, Government, Government-related consultancies, or Government related roles in the private sector (Public policy, Gov Relations, Public Affairs) would be appreciated.
Specific Knowledge / Skills: Proficiency in Bahasa Malaysia and English, networking, persuasion, presentation, communications, coordination, execution, and implementation
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Job Related Experience: Strong networking and project management background. Prior experience in Corporations, Government, Government-related consultancies, or Government related roles in the private sector (Public policy, Gov Relations, Public Affairs) would be appreciated.
Specific Knowledge / Skills: Proficiency in Bahasa Malaysia and English, networking, persuasion, presentation, communications, coordination, execution, and implementation
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