Minimum 5 to 8 years of experience in operations management, business operations, retail operations, service operations, sales operations, or general management.
At least 2 to 3 years of people management experience.
Experience managing or coordinating multiple departments, outlets, teams, or business functions.
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Loves working with children. Their energy, curiosity, and growth inspire you. You genuinely enjoy being on the floor, engaging with kids and parents, and making every interaction memorable.
Builds relationships naturally. You nurture trust with parents, connect with kids, and create a sense of belonging that keeps families coming back.
Has a relevant background. Experience in education, teaching, coaching, sports management, or children's programming is a huge plus—you understand child development and what it takes to deliver a world-class experience.
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Minimum SPM / Diploma / Degree in any field. Candidates will be considered based on their experience, attitude and potential.
Experience in Sales, Business Development, Account Management or Customer Relationship Management is an advantage.
Experience in ELV, CCTV, security systems, IT, networking, telecommunications, property management, facility management or building services will be an added advantage, but is not compulsory.
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Education: Diploma or Bachelor's Degree in any Sciences/Project Management/ Engineering, Construction Management or related engineering discipline preferred.
Experience: Fresh graduates encouraged to apply; candidates with relevant site or construction experience have an advantage.
Technical Skills: Able to read and interpret construction drawings, specifications and site instructions; proficient in Microsoft Office (Excel, Word, Outlook); familiar with site reporting, documentation and photographic record-keeping; basic knowledge of construction safety requirements and site procedures.
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At least 2 years of hands-on experience leading or coordinating a customer service or sales team, including coaching, workflow coordination, performance follow-up or escalations.
Strong frontline experience in customer service, customer engagement, account management, retention or online sales.
Strong English communication skills, with the ability to work effectively in a fully English-speaking environment and manage a team in English.
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Hands-on experience running or supervising production in a furniture, cabinetry, joinery, or similar manufacturing/workshop environment. We're flexible on years of experience — what matters most is that you've actually run a shop floor and can do it independently from day one.
Working knowledge of woodworking processes and quality standards (or a fast learner with strong general production management skills).
Comfortable managing people directly — scheduling, training, and holding a small team accountable to quality and deadlines.
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Hands-on experience running or supervising production in a furniture, cabinetry, joinery, or similar manufacturing/workshop environment. We're flexible on years of experience — what matters most is that you've actually run a shop floor and can do it independently from day one.
Working knowledge of woodworking processes and quality standards (or a fast learner with strong general production management skills).
Comfortable managing people directly — scheduling, training, and holding a small team accountable to quality and deadlines.
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