1–3 years of experience in freight forwarding or air freight customer service Strong communication skills in English (Mandarin/Bahasa Malaysia is a plus) Knowledge of air freight procedures, incoterms, and customs clearance documentation A proactive, customer-first attitude and great attention to detail Ability to multitask, prioritize, and work well under pressure
1–3 years of experience in freight forwarding or air freight customer service Strong communication skills in English (Mandarin/Bahasa Malaysia is a plus) Knowledge of air freight procedures, incoterms, and customs clearance documentation A proactive, customer-first attitude and great attention to detail Ability to multitask, prioritize, and work well under pressure