• Candidates must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Information Technology / Engineering or equivalent.
• 2-5 years of work experience in hands-on service desk/hardware support and IT Excellent troubleshooting skills in Windows / Mac OS operating systems, printer and device drivers, wireless, LAN connections, Windows server, networking and project management. Fresh graduates are welcomed to apply
• Good analytical trouble shooting and problem-solving skills.
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Technical Troubleshooting
Customer Service
Communication Skills
Problem Solving
Troubleshooting
Installation
Repair
Technical Support
Field Service Management
Preventive Maintenance
Preventive Maintenance
To carry out routine and corrective maintenance of the Toll Collection System, Traffic Control & Surveillance System (TCSS) and office computers and peripherals
To ensure the functionality of all toll equipment and toll booth accessories in order to minimize downtime and inconveniences to the Toll Collection
To carry out the maintenance works in accordance with procedures and schedules
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Engineering degree with 4-5 years of job-related experience.
Prior shift management or supervisory experience preferred.
Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
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