To provide highest possible level of Customer Service in meeting customers’ needs.
Attend to customers and handle customers’ complaints to ensure complaints are promptly addressed within the company’s service standards and on an immediate basis.
To get acquainted with the system and adapt to the current procedures.
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Education:Minimum Education:1. Sijil Pelajaran Malaysia.2. Diploma in healthcare or related (Preferred).
Knowledge and Experiences: . Experience working in a clinical or healthcare setting is an advantage.' Familiarity with hospital or clinic workflows and patient management systems.. Understanding of infection control practices and patient safety standards.. Knowledge of medical equipment, CSSD items, and basic healthcare protocols.. Experience in handling medical supplies inventory and bin card management.
Skills & Gompetencles:. Administrative skills: Ability to manage patient records, schedules, and billing.
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