Diploma or above in Business, IT, Communications, Finance, Customer Experience or a related field; relevant practical experience may also be considered
At least 1–2 years of customer support, online platform, fintech, payment, digital asset, blockchain or technology related experience is preferred
Good written and spoken Mandarin Chinese and English. Bahasa Malaysia or additional languages are an advantage
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customer service
membership program
Sales
Product Knowledge
Communication Skills
Teamwork
Point of Sale (POS) Systems
Merchandising
after sales support