Diploma or above in Business, IT, Communications, Finance, Customer Experience or a related field; relevant practical experience may also be considered
At least 1–2 years of customer support, online platform, fintech, payment, digital asset, blockchain or technology related experience is preferred
Good written and spoken Mandarin Chinese and English. Bahasa Malaysia or additional languages are an advantage
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Diploma / Degree student studying Retail Management, Business Administration, Business Management, Supply Chain & Logistics, Operations Management, or a related field.
Interest in retail operations, customer service, and business management.
This 6-month program offers you a foundation of tasks or ‘Station Skills’ before moving forward as a Management Trainee with these 3 tiers: Crew, Crew Trainer, and Crew Leader.
Your first tier is as Crew where your station skills emphasize on production and services such as food and drink productions in the kitchen, cleanliness, and customer service.
Acquiring the skills as a Crew, you will proceed to the second tier as a Crew Trainer. Here you will be introduced in more details to company policies, engage more with customers, and on the frontline.
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