Build and expand relationships with clinics, hospitals, and pharmacies across KL and Selangor to create a reliable sales pipeline and meet monthly targets.
Negotiate pricing and contracts, manage key accounts, and close deals to grow our distribution reach.
Run product demonstrations and explain technical details to clinicians in clinical and surgery settings to support safe, effective use.
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Develop and improve monitoring and control software for our humidity control systems, including backend, frontend, database, dashboard and system logic as required.
Build dashboards, data logging functions, alarm features, reports and internal tools that make equipment monitoring, troubleshooting and customer support more practical.
Test and debug system functions before deployment and help prepare release notes, user guides and system documentation.
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Supervise daily outlet operations and ensure smooth and efficient service, including opening and closing procedures, readiness of outlet (cleanliness, staffing, equipment, stock, cash float).
Lead, guide, and supervise Service Crew; assign duties and workstations; conduct pre-shift briefings; monitor attendance, punctuality, grooming and performance; provide on-the-job coaching and training.
Ensure excellent customer service; engage with customers; respond to enquiries and feedback; handle complaints and escalate unresolved matters to Management.
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Develop and improve monitoring and control software for our humidity control systems, including backend, frontend, database, dashboard and system logic as required.
Build dashboards, data logging functions, alarm features, reports and internal tools that make equipment monitoring, troubleshooting and customer support more practical.
Test and debug system functions before deployment and help prepare release notes, user guides and system documentation.
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