1–3 years of hands-on experience in DC operations, inventory control, warehouse fulfillment, or logistics management; experience in dual-channel retail (B2B outlet supply + B2C e-commerce) in FMCG/F&B startup is advantageous.
Diploma or Bachelor’s Degree in Logistics & Supply Chain Management, Operations Management, Business Administration, or related discipline.
Mandatory experience operating AutoCount (Inventory, Warehouse, or Billing modules)....
Sales Channel Management: Oversee and manage all e-commerce platform particularly (Lazada, Shopee and TikTok Shop), ensuring accurate and timely updates of product listing and inventory.
Sales Performance and Analysis: Monitor and analyse sales performance data to identify trends, opportunities and areas for improvement. Utilise data-driven insights to develop and implement strategies to increase sales and enhance customer satisfaction.
Sales & Marketing Strategies: Formulate and execute digital marketing & platform advertisements to maximize store traffic, conversion rates and to achieve optimal Return on Ad Spend (ROAS)....
Client relationship ownership: act as the single point of contact across the full LiteBrew client base; run kickoff calls, recurring reviews, and renewal conversations for every service line.
KPI negotiation: set and agree KPIs with new and renewing clients, informed by feasibility input from each service lead (Performance, SEO, Creative, etc.), balancing what wins and retains business against what's realistically deliverable.
Performance narrative: take input from the Paid Media Operations Lead, SEO Lead, Creative Lead, and other specialists and turn it into a clear, client-facing story across every channel a client is engaged on....
Creative ideation & content development: generate original social content ideas for the Malaysian market; spot and act on platform trends; localise HQ creative and campaign assets; design contest and engagement content that drive audience growth and app engagement; own contest execution end to end (T&Cs, platform compliance, winner selection, prize fulfilment).
Channel ownership: manage day-to-day of all social channels, content calendar planning and publishing; maintain weekly content velocity with monthly campaign anchors; build and maintain internal content playbook, asset library, and tone of voice guide; own platform and account governance (Business Manager access control, admin rights, verification, brand safety).
Performance marketing: plan and execute paid social campaigns (objectives, audience targeting, placements, budget allocation); manage post boosting decisions; set up and manage campaigns in Meta Ads Manager and TikTok Ads Manager; run A/B tests and optimise against CPA, CPI, CPM, and CTR benchmarks; manage paid social budget and report spend efficiency monthly....