Minimum 5 to 8 years of experience in operations management, business operations, retail operations, service operations, sales operations, or general management.
At least 2 to 3 years of people management experience.
Experience managing or coordinating multiple departments, outlets, teams, or business functions.
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Minimum 5 to 8 years of experience in operations management, business operations, retail operations, service operations, sales operations, or general management.
At least 2 to 3 years of people management experience.
Experience managing or coordinating multiple departments, outlets, teams, or business functions.
...
1-3 years of experience in multi-channel network (MCN), influencer marketing, social media marketing, project management, or related field. Preferably from agency, digital, media background etc.
Proven track record in managing creator relationships, influencer campaigns, or strategic partnerships.
Strong understanding of the digital media landscape and creator economy, including TikTok, Instagram, Facebook, Xiao Hong Shu, and other social platforms.
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Full ownership and responsibility for revenue, profitability, budgeting, sales forecasting and digital investment efficiency.
Manage digital platforms and partnerships (Shopee, TikTok, Lazada, Meta, retargeting programmes) and the Shopify platform to drive efficiencies and profitability.
Explore and trial new digital opportunities in Malaysia and regional markets; identify and recruit profitable e-commerce platforms and partners.
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Great Persona: Cheerful, patient, possess a strong service mindset, and a highly positive work ethic.
Language Proficiency:Excellent verbal and written communication skills inEnglish, Mandarin, and Malay to comfortably engage with guests from diverse backgrounds.
Stress & Crisis Management: Ability to multitask efficiently in a fast-paced environment and remain calm under pressure.
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