Full ownership of outlet business operations, people management, problem-solving, master of operations with strong menu knowledge and product execution SOPs, hands-on floor presence, cost control, inventory management, multi-channel operations, business coordination
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Diploma / Degree student studying Retail Management, Business Administration, Business Management, Supply Chain & Logistics, Operations Management, or a related field.
Interest in retail operations, customer service, and business management.
Currently pursuing a Diploma or Degree in Business Administration, Customer Service, Hospitality, Management, Information Technology, Operations Management or a related field.
Good communication and interpersonal skills.
Comfortable communicating with customers through telephone, WhatsApp and other digital channels.
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Minimum 5 to 8 years of experience in operations management, business operations, retail operations, service operations, sales operations, or general management.
At least 2 to 3 years of people management experience.
Experience managing or coordinating multiple departments, outlets, teams, or business functions.
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Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, International Business, Operations Management, Accounting, Economics or a related discipline
Fresh graduates are encouraged to apply.
Able to work independently as well as in a team.
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