The candidate must hold a Diploma or an Advanced/Higher/Graduate Diploma in Business Studies, Administration/Management, Marketing, Secretarial studies, or a related field.
A minimum of 2 years of relevant work experience is necessary for this role.
Experience in Clerical/Administrative Support, Sales Operations, or similar fields is essential.
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Minimum Diploma or Bachelor’s Degree in Retail Management, Merchandising, Marketing, Business Administration, Visual Merchandising, or related field.
Minimum 1 – 3 years of working experience in retail merchandising, visual merchandising, store display, product planning, retail operations, or brand support.
Basic understanding of stock movement, replenishment planning, retail sales reports, and store performance.
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Bachelor’s Degree in E-Commerce, Marketing, Business Administration, Digital Marketing, or related field• Minimum 2–5 years working experience in e-commerce or marketplace management• Strong experience handling Shopee, Lazada, Zalora, and website marketplace operations• Good understanding of marketplace algorithms, campaign mechanics, and platform tools• Experience managing online campaigns, flash sales, mega campaigns, and promotional strategies• Strong analytical skills with ability to interpret sales data, traffic performance, and conversion reports• Familiar with seller center operations, product listing optimization, and digital merchandising• Experience in fashion, footwear, handbags, beauty, or lifestyle industry will be an added advantage• Good understanding of online customer behavior and e-commerce trends• Knowledge in digital marketing, online advertising, and marketplace ads management is preferred• Able to coordinate with multiple departments including marketing, warehouse, customer service, and livestream teams• Strong leadership, communication, and problem-solving skills• Able to work in a fast-paced and target-driven environment• Responsible, organized, and able to manage multiple projects simultaneously• Good time management and ability to meet campaign deadlines• Proficient in Microsoft Excel, Google Sheets, and reporting tools• Familiar with e-commerce KPI such as GMV, conversion rate, CTR, ROAS, traffic, and basket size• Ability to monitor competitor trends and propose business growth strategies• Strong attention to detail in pricing, product listings, and operational execution• Able to work during campaign periods, weekends, or extended hours when required by operational needs• Good command of Bahasa Malaysia and English; Mandarin will be an added advantage• Experience managing team members or leading marketplace operations is preferred
Execute high-volume, multi-channel outbound campaigns: precision cold calling, personalised email cadences, and account-based LinkedIn social selling.
Conduct deep-dive account research to map organisational hierarchies, identify buying triggers, and surface infrastructure pain points before initiating contact.
Differentiate messaging across buyer personas: risk-led narratives for CISOs, financial-recovery narratives for IT Operations, ESG narratives for Sustainability Officers.
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Currently pursuing or recently completed a Bachelor's Degree in Business Administration, International Business, Supply Chain Management, or other related fields.
Available for an internship period of 3 to 6 months.
Strong analytical and research skills with attention to detail.
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Event Planning & Execution: Assist Project Managers with the planning, coordination, and execution of business events, ensuring they align with client goals and meet deliverable standards.
Client Management: Manage client relationships by handling inquiries, providing updates, and addressing concerns with professionalism and precision.
Client Servicing Support: Support the Project Manager in client servicing by ensuring client requirements and requests are continually updated, and that deliverables meet or exceed client expectations.
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Currently pursuing or recently completed a Diploma or Degree in Business Administration, Office Management, Human Resource, Marketing, Mass Communication, Public Relations, Event Management, Entrepreneurship, or a related field.
Able to communicate professionally in English and Bahasa Malaysia.
Comfortable using Microsoft Office, Canva, ChatGPT, AI tools, or willing to learn.
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Serve as the primary brand custodian for 2-4 assigned brands, ensuring seamless alignment between the brand's philosophy, positioning, marketing initiatives, and operational execution.
Translate brand philosophy into actionable marketing initiatives that drive awareness, reputation, and revenue.
Uphold brand standards across all touchpoints, including digital, in-store, media, and partnerships, adapting strategies for different formats (e.g., luxury fine dining vs. high-energy nightlife).
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Holds a bookkeeping qualification (e.g. LCCI, AAT, CAT or equivalent) — this is a must.
1–2 years of hands-on experience in bookkeeping or a finance admin role; fresh grads with a strong finance/accounting qualification and relevant internship experience are welcome to apply.
Familiar with accounting software such as Xero, QuickBooks Online (QBO), or similar — you should be comfortable navigating these tools on day one.
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