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Customer Experience Representative (Mandarin Speaker/Singapore Market) Customer Experience Representative (Mandarin Speaker/Singapore Market)
Petaling Jaya, Selangor
- Provides professional advice on product and services features
- Handle and respond to customer enquiries and requests through call support
- Ensures all customer inquiries and requests are resolved according to the company's processes and procedures
- Maintain a positive, empathetic and professional attitude towards customer
RM4,000 - RM4,600
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现在申请
Up to RM3200| Customer Service - Cantonese Speaking @PJ| Next to LRT | Up to RM3200| Customer Service - Cantonese Speaking @PJ| Next to LRT |
Petaling Jaya, Selangor
Fast Response
- Respond to customer enquiries within the agreed response time
- Resolve customer enquiries through our support channels
- Provide relevant service recovery, support, and recommendations to customers
- Support customer on issues (not limited to): product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolution
- Accurately record and escalate customers' feedback and bugs to relevant departments
- Able to work on shift (
- 8am to 5pm or
- 11am to 8pm or
- 7am to 4pm or
- 3pm to 12am)
RM2,500 - RM3,200
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现在申请