- Jalan Setia Utama AU U13/AU Shah Alam Selangor Malaysia 40170
工作地点
职位描述
任职资格
Currently pursuing a Diploma or Degree in Business Administration, Marketing, Customer Service, or a related field.
Positive attitude and willingness to learn.
No prior working experience required.
Fresh Graduate is welcome to apply
Able to communicate in English and Bahasa Malaysia.
岗位职责
Responsibilities:
Assist in handling customer enquiries via WhatsApp, email, and other platforms.
Provide product information and assist customers with their orders.
Assist in checking order status, delivery updates, and tracking information.
Handle customer complaints and provide basic solutions.
Assist with returns, exchanges, and refund requests.
Follow up with the warehouse and courier team on delivery issues.
Update customer records and order information in the system.
Perform other customer service and administrative duties as assigned.
好处
重要安全守则
申请工作时,切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容,请举报此招聘广告。