Possess 2 to 4 years of hands-on experience in logistics planning, transport scheduling, production planning, or delivery operations supervision.
Proven track record in managing drivers, maintaining operational discipline, and resolving on-the-ground dispatch conflicts in a fast-paced environment.
Mandarin-speaking proficiency is highly preferred to communicate seamlessly with Mandarin-speaking stakeholders, clients, and suppliers.
Practical working knowledge of Microsoft Excel, WhatsApp business communication, and operational reporting, with WMS experience and a valid GDL license considered strong added advantages.
Demonstrate a firm yet approachable leadership style with readiness to work directly on the warehouse floor and make balanced operational decisions under pressure.
岗位职责
Oversee and coordinate daily end-to-end delivery operations for a 14-vehicle fleet across first-trip, second-trip, and outstation schedules.
Supervise drivers and transport assistants directly on the dispatch floor, conducting daily morning briefings to enforce safety, road discipline, and punctual attendance.
Plan and allocate Sales Orders (SOs) based on route efficiency, vehicle capacity constraints, cut-off times, and genuine customer urgency.
Align closely with Sales, Customer Service, and Warehouse teams, providing realistic delivery commitments while professionally pushing back on unfeasible ad-hoc requests.
Manage fleet upkeep, fuel monitoring, delivery documentation (DOs and complete POD retrieval), and investigate customer complaints within 24 hours.