Monitors internal control framework and ensures adequate performance of controls. Helps ensure compliance with external regulatory agencies through adequate controls in relevant business domains and territories. Leads creation, establishment and implementation of policies and procedures that align with best practices.
Completes a range of queries and referrals within agreed authority limits, measuring the exposure & analysing the risk of each case to maintain underwriting standards.
Ensure objectives and priorities are aligned with the organization’s vision, objectives and priorities, and the actions of the team are aligned with organizational values.
Drive the capability and up-skilling efforts in Business Units with adequate measures such as eLearning’s “General Insurance Claims – Managing by Numbers” to improve the effectiveness of performance management.