Promote collaboration, address conflicts promptly, maintain a positive work environment, and ensure appropriate prioritisation of tasks.
Implement strategies to keep team members motivated, recognize efforts, and support work-life balance.
Support team members' well-being, promote diversity and inclusion, and encourage innovation and adaptability. Liaise with relevant teams (e.g. Compliance) to clarify and resolve issues as they arise. Provide advice and act as SME to stakeholders and / or other team members. Participate in committees and projects to ensure overall compliance with strategic and overall targets. Prioritize or escalate risks / issues as needed.
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Review and ensure documents collected for KYCs are complete and properly certified in accordance with regulatory and internal requirements.
Perform various due diligence checks on clients on external and internal platforms and databases.
In addition to providing adequate mitigations and thorough risk assessments, ensure accurate data inputs on eKYC and conduct independent validation on documents provided by clients.
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Review and ensure documents collected for KYCs are complete and properly certified in accordance with regulatory and internal requirements.
Perform various due diligence checks on clients on external and internal platforms and databases.
In addition to providing adequate mitigations and thorough risk assessments, ensure accurate data inputs on eKYC and conduct independent validation on documents provided by clients.
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Assess and ensure the relevance and completeness of CDD information supplied by Front Office and perform appropriate due diligence checks and information searches to comply with bank standards of client onboarding.
Highlight deficiencies, suspicious AML or other non-compliance issues to relevant parties and management.
Prepare reports for management reporting to facilitate relevant reviews and strengthen the control procedures and process.
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Collaborate with relevant parties to ensure identified KYC/CDD deficiencies or issues are assessed and documented in a timely manner
Partner internal stakeholders in servicing direct client queries or requests
Assist in the reporting of key onboarding and account management metrics, and data analysis to create awareness and facilitate identification of opportunities to improve existing controls or processes
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Work closely with the front office RM team to support account opening/ periodic account review to ensure all records/ documentation are compliant with AML and KYC regulatory standards
Be well versed with HQ and local regulators (MAS) guidelines and protocols
Keep up-to-date on regulatory climate and changes
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Stakeholder Collaboration: Partner with Relationship Managers (RMs) and Front Office teams to clarify deficiencies in documentation and refine wealth write-ups.
Audit Trail Management: Maintain meticulous records of the corroboration process, documenting the rationale for accepting or escalating specific wealth profiles.
Continuous Monitoring: Support the ongoing review of client profiles, identifying material changes that may trigger a reassessment of risk levels.
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