Lead the team on client engagements to improve a broad range of business processes. Drawing on our local and global networks, you’ll learn to adapt proven IT methods and practices to fit different operational and cultural needs, in different industries. Your knowledge, experience and skills will help to shape our services. With access to talented leaders, formal learning and a wide variety of practical experience, you’ll receive all the support you need to succeed
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Lead the team on client engagements to improve a broad range of business processes. Drawing on our local and global networks, you’ll learn to adapt proven IT methods and practices to fit different operational and cultural needs, in different industries. Your knowledge, experience and skills will help to shape our services. With access to talented leaders, formal learning and a wide variety of practical experience, you’ll receive all the support you need to succeed
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Strong proficiency in Java, JavaScript, and Visual Basic for Applications (VBA), with experience developing system enhancements, automation tools, and operational reporting solutions.
Strong understanding of meter data management processes, validation and estimation methodologies, and AMI operational workflows.
Experience supporting system integrations, data quality management, and production support activities within utility environments.
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3 to 5 or more years of experience in a data center or other Critical Environment required (preference is given to data center, hospital, pharmaceutical production or power plant experience).
Working knowledge of mechanical, electrical, life safety monitoring and control systems typically used in critical environments.
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Professionally and accurately handle customers’ enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company’s direction.
Achieve desirable.NET Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
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