LanguageBridge Solutions (LBS) is a trusted provider of high-quality interpreting and translation services for healthcare organizations across the United States. Our mission is to close language gaps in healthcare and support equitable access for individuals with Limited English Proficiency (LEP).
Position Overview
We are hiring experienced Mandarin-English medical interpreters for full-time, remote positions. This role centers on providing over-the-phone interpretation (OPI) in clinical settings such as primary care, emergency services, and mental health consultations.
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LanguageBridge Solutions (LBS) is a trusted provider of high-quality interpreting and translation services for healthcare organizations across the United States. Our mission is to close language gaps in healthcare and support equitable access for individuals with Limited English Proficiency (LEP).
Position Overview
We are hiring experienced Mandarin-English medical interpreters for full-time, remote positions. This role centers on providing over-the-phone interpretation (OPI) in clinical settings such as primary care, emergency services, and mental health consultations.
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Employer Brand & Glassdoor Defense: Monitor and manage Glassdoor reviews, organize team review drives, ask for feedback, flag issues, protect brand rating.
Hiring Metrics & Funnel Reporting: Deliver weekly hiring pipeline reports broken down by channel and role; track funnel performance against KPIs.
People Systems Leadership: Design and implement systems for engaging, onboarding, and retaining talent, align
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Act as the voice of Mandarin customers by collaborating with Product and Engineering teams to improve localized experiences; translate complex business and technical requirements (often originating in Mandarin) into clear specifications for Alpaca's global engineering team.
Serve as the product and technical subject matter expert, capable of thoroughly understanding and articulating all aspects of the Alpaca platform to diverse audiences and stakeholders.
Work closely with local compliance and operations teams to understand local and regional product requirements.
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Develop and build partner relationships through calls, emails, meetings and conferences.
Maintain accurate records of all partner activities for the purposes of identifying, nurturing and closing the Company's sales pipeline.
Ensure Jumio direct sales teams and partner sales teams are completely aligned and proactively pursue joint opportunities with a prioritized list of top performing partnerships.
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Monitor supplier performance and expedite material deliveries to ensure timely fulfilment of production schedules, quality standards, and inventory objectives.
Collaborate closely with Supply Chain Planning, Logistics, and other internal stakeholders to ensure material availability and achieve operational and customer service targets.
Manage inventory levels and execute stocking policies established by management to support operational efficiency.
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Communication and Reporting providing status updates and preparing comprehensive project documentation.
Technical Execution: Perform hardware installations and/or migration specifically MS365 Migration (setup or migration, Intune management), Azure VM creation (Veeem backup for 365) and must be knowledgeable with 21 Vianet compatibility.
Experience: Typically 3–5+ years in IT project management or related roles, with experience in delivering IT solutions
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Act as the principal point of contact for the attorneys and other external advisers engaged, and manage those relationships throughout the lifecycle of each matter
Issue clear instructions to external counsel, agree the scope, budget and timelines of each engagement, and monitor adherence to the same
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